More than 40 estates and business quarters in Nairobi are set to endure a 24-hour water supply interruption as a result of an emergency shutdown of a pipeline.

Customers were notified in a customer alert issued on Tuesday, October 13, 2026, by Nairobi City Water and Sewerage Company (NCWSC) of an emergency closure of the NCT-Kigoro-Gigiri-Kabete pipeline by the Athi Water Works Development Agency (AWWDA) to enable emergency repair works on the line.

“Nairobi City Water and Sewerage Company Ltd wishes to inform its customers of emergency shutdown of the NCT-Kigoro-Gigiri-Kabete pipeline by Athi Water Works Development Authority (AWWDA) to facilitate emergency repair works along the said line,” the customer alert read.

The pipe burst closure will leave residents and business owners in Riverside, Lavington, Kileleshwa, Kilimani, Ngara and Parklands without access to clean water for approximately 24 hours. The affected localities also comprise of; parts of Ngong Road, Forces Memorial, Mbagathi Way, Adams Arcade, Woodley, Ngumo West and Golf Course I and II.

Besides the main localities, the water bodies affected include; Lindi, Kambi Muru, Silanga, parts of Gatwekera, Kibera Plaza, Kianda, Ayany, Mwembeni and Makongeni in Kibera. Olympic, Jamhuri II, Park 1 and Park 2, and parts of Southlands are also affected.

Quick Estate, Hamayun Estate, Heshima Gardens, Akila 1, Space Apartments, Popo Road, Nairobi West and areas around Wilson Airport are also left without water for the next 24 hours. The list also comprises; Park Road, City Park, Desai Road, Railway Quarters in Ngara, Forest Road, Kipande Road and Limuru Road to provide some of the many affected places.

Mbagathi Hospital, Kenya Bureau of Standards (KEBS), National Environment Management Authority (NEMA), United Nations Environment Programme (UNEP) and the US Embassy are some of the establishments and facilities that will be left without water for the period. Parklands roads and the residents in the neighbouring areas will be affected and should contact the company to learn whether they are included in the list of affected localities.

The 24-hour water supply interruption is expected to affect residents, business people, and organisations that rely on the water supply bodies to provide water for their purposes.

The affected residents should ensure they have enough water to last the first 24 hours after the pipeline has been shut down. Business persons and institutions should also consider alternative measures to sustain their operations since the water supply may take longer than the anticipated period to be restored in some localities.

The time frame indicates the duration of the supply interruption, and may take an extended period for some customers to get their water supply bodies working again. It is, therefore, a reminder for residents in the affected areas to store water for domestic use if possible. As the situation unfolds, customers are advised to stay tuned to updates, and developments from the company through its various media platforms.

Notably, the emergency closure will enable AWWDA to perform emergency repair works on the transmission pipeline.